TERMS OF SERVICE

When you visit Tendenicy.com or complete a purchase, you are forming a legally binding agreement with us. The first condition of that agreement is that you must have reached the age of majority in your place of residence. If you have not, you need to have obtained consent from a parent or guardian who meets that requirement, allowing you to use this site. By browsing, accessing, or transacting on our site, you are confirming that you meet this eligibility rule and that you accept every term, condition, policy, and notice set out here. If any part of this agreement is not acceptable to you, please do not use the website or its services.

Your Commitment When Using Our Site

Your use of our service must always stay within the bounds of the law and must be authorized. You are not permitted to use our products for any illegal purpose, nor to violate any laws in your jurisdiction—including copyright laws. You must not transmit any worms, viruses, or other malicious code of a destructive nature. A breach or violation of any part of these Terms will lead to an immediate termination of your access to the Service.

What You Must Never Do

Beyond the general rules, the following specific uses of the site or its content are strictly forbidden. Engaging in any of them can result in an immediate termination of your access to the Service:

• Pursuing any unlawful purpose or encouraging others to perform unlawful acts.
• Violating any international, federal, provincial, state, or local laws, regulations, or ordinances.
• Infringing upon our intellectual property rights or those of any third party.
• Harassing, abusing, insulting, harming, defaming, slandering, disparaging, intimidating, or discriminating based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability.
• Submitting false or misleading information.
• Uploading or transmitting viruses or any other malicious code that may impair the functionality or operation of the Service, any related website, other websites, or the Internet.
• Collecting or tracking the personal information of others.
• Spamming, phishing, pharming, pretexting, spidering, crawling, or scraping.
• Using the site for any obscene or immoral purpose.
• Interfering with or circumventing the security features of the Service, any related website, other websites, or the Internet.

Your Responsibility for Orders and Account Details

When you place an order, you are responsible for providing purchase and account information that is current, complete, and accurate. You must promptly update your account and other relevant details—including your email address, credit card numbers, and expiration dates—so that we can process your transactions and contact you as needed. For more details on returns and exchanges, please refer to our Return Policy.

Content You Share With Us

If you submit materials at our request, such as contest entries, or voluntarily send us creative ideas, suggestions, proposals, plans, or other materials—whether online, by email, by postal mail, or otherwise (collectively, “comments”)—you grant us the right to edit, copy, publish, distribute, translate, and otherwise use them in any medium, at any time, without restriction. We have no obligation to maintain the confidentiality of any comments, to compensate you for them, or to respond to them.

You are solely responsible for the content and accuracy of your comments. You warrant that your comments will not infringe upon any third-party rights—including copyright, trademark, privacy, personality, or other personal or proprietary rights—and will not contain libelous, unlawful, abusive, or obscene material. You further warrant that your comments will not include any computer virus or other malware that could impair the operation of the Service or any related website. You may not use a false email address, impersonate another person, or otherwise mislead us or third parties regarding the origin of your comments. We assume no responsibility or liability for any comments posted by you or any third party.

Our Rights to Manage the Service and Orders

We may refuse service to anyone, for any reason, at any time. Your content, excluding credit card information, may be transferred unencrypted and may involve transmissions across various networks and modifications to conform to technical requirements. Credit card information is always encrypted during transmission over networks. You may not reproduce, duplicate, copy, sell, resell, or otherwise exploit any portion of the Service without our express written permission.

Products may have limited quantities and are subject to return or exchange solely in accordance with our Return Policy. We have made reasonable efforts to display product colors and images accurately, but we cannot guarantee that your monitor’s display of any color will be precise. We may restrict sales of our products or services to any person, geographic region, or jurisdiction on a case-by-case basis. We may also limit the quantities of any product or service offered. All product descriptions and pricing are subject to change at any time without notice. Any offer for a product or service made on this site is void where prohibited by law.

Prices for our products are subject to change without notice. We may modify, suspend, or discontinue the Service, or any part of it, at any time without notice. We are not liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.

We may refuse any order you place with us. In our sole discretion, we may limit or cancel quantities purchased per person, per household, or per order. These restrictions can apply to orders placed under the same customer account, the same credit card, or orders using the same billing or shipping address. If we modify or cancel an order, we may attempt to notify you via the email address or billing address/phone number provided at the time of order placement. We may also limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

Occasionally, information on our site may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability. We may correct such errors, inaccuracies, or omissions, and may update, amend, or cancel information—or even cancel orders—if any information in the Service or on any related website proves inaccurate at any time, without prior notice, including after you have submitted your order.

Our Responsibility (and Its Limits)

We do not guarantee that information made available on this site is accurate, complete, or current. The material on this site is provided for general informational purposes only and should not be relied upon as the sole basis for making decisions. Any reliance on such material is at your own risk. This site may contain historical information, which is provided for reference only and is not current. We may modify the contents of this site at any time, but we have no obligation to update any information.

The Service and all products and services delivered to you through the Service are provided “as is” and “as available,” except as expressly stated by us. We do not guarantee, represent, or warrant that your use of the Service will be uninterrupted, timely, secure, or error-free, or that the results obtained from using the Service will be accurate or reliable. All implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement are disclaimed.

In no event shall our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages—including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or similar damages—arising from your use of the Service or any products procured through the Service, or from any claim related in any way to your use of the Service or any product. This includes errors or omissions in any content, or any loss or damage incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available through the Service, even if advised of the possibility of such damages. Because some jurisdictions do not permit the exclusion or limitation of liability for consequential or incidental damages, in such jurisdictions our liability shall be limited to the maximum extent permitted by law.

Third-Party Tools and Links

We may provide you with access to third-party tools over which we exercise no monitoring, control, or influence. Such tools are provided strictly “as is” and “as available,” without any warranties, representations, or conditions of any kind, and without endorsement. We bear no liability arising from or related to your use of such optional third-party tools. Any use of these tools is entirely at your own risk and discretion, and you should review and agree to the terms under which they are provided by the respective third-party provider(s).

Third-party links on this site may direct you to websites not affiliated with us. We do not examine or evaluate the content or accuracy of such third-party sites and expressly disclaim all warranties and liabilities regarding third-party materials, websites, or other products, services, or resources provided by third parties. We are not liable for any harm or damages arising from or related to the purchase or use of goods, services, resources, content, or other transactions conducted in connection with third-party websites. Please carefully review the policies and practices of each third party prior to engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products or services must be directed to the applicable third party.

Taxes and Payments

All product prices displayed on the website are exclusive of applicable taxes. After you submit an order, taxes ranging from 0% to 30% may be applied. The applicability and the specific tax rate are determined by your country and region.

Ending This Agreement

The obligations and liabilities of the parties incurred prior to termination shall survive the termination of this agreement for all purposes. These Terms of Service remain effective unless and until terminated by either party. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or by ceasing use of our site.

If, in our sole judgment, you fail—or we suspect you have failed—to comply with any term or provision of these Terms of Service, we may terminate this agreement at any time without notice. Upon termination, you remain liable for all amounts due up to and including the termination date, and we may deny you access to the Service (or any portion thereof).

The Legal Framework

These Terms of Service and any separate agreements pursuant to which we provide you with Services shall be governed by and construed in accordance with the laws of England and Wales.

If any provision of these Terms of Service is held to be unlawful, void, or unenforceable, that provision shall nonetheless remain enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Service. Such determination shall not affect the validity or enforceability of the remaining provisions.

These Terms of Service, together with any policies or operating rules posted by us on this site or in relation to the Service, constitute the entire agreement and understanding between you and us, governing your use of the Service and superseding all prior or contemporaneous agreements, communications, and proposals—whether oral or written—between you and us. Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. Ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

You agree to indemnify, defend, and hold harmless our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from and against any and all claims, demands, or liabilities—including reasonable attorneys’ fees—asserted by any third party arising out of or related to your breach of these Terms of Service (or any documents incorporated by reference), or your violation of any law or the rights of a third party.

Updates to These Terms

Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy, please click the link provided separately on this site.

If you have questions about these terms, contact us at support@excitok.com. We may update these terms, and the latest version will always be here. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes your acceptance of those changes.